Terms of service

Last updated: September 22, 2026

Welcome to VYGA. These Terms of Service (“Terms”) govern your access to and use of the VYGA website and online store.

By accessing our website, browsing our products, placing an order, or using our Services, you agree to be bound by these Terms. Please read them carefully before using our website.

1. Acceptance of Terms

By using the VYGA website, you confirm that you have read, understood, and agreed to these Terms of Service.

If you do not agree with these Terms, please do not use our website or Services.

2. Changes to These Terms

VYGA reserves the right to update, modify, or replace these Terms at any time.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

3. Website Use and User Accounts

You may browse and use our website for lawful purposes only.

Certain features may require you to create an account. If you create an account, you are responsible for:

• Providing accurate information.
• Keeping your login credentials confidential.
• Maintaining the security of your account.
• Notifying us if you believe your account has been accessed without authorization.

You are responsible for all activity carried out through your account.

4. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, dimensions, materials, availability, and other information displayed on our website are accurate.

However, minor variations may occur, particularly with handcrafted or natural-material products, including variations in wood grain, colour, texture, finish, and appearance.

Product images may also appear slightly different depending on your device or screen settings.

VYGA reserves the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

5. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities available for purchase.
• Discontinue products.
• Change product specifications.
• Modify or remove products from our website without prior notice.

If a product becomes unavailable after you place an order, we may contact you regarding the order and provide an appropriate resolution.

6. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

All orders are subject to acceptance and availability.

VYGA reserves the right to refuse, cancel, or limit an order for reasons including:

• Product availability.
• Pricing or listing errors.
• Incorrect customer information.
• Suspected fraudulent activity.
• Payment issues.
• Other circumstances that require cancellation.

If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.

7. Pricing and Payment

Product prices displayed on the website are subject to change without prior notice.

The applicable price at the time you place your order will generally apply to that order.

You agree to provide accurate payment and billing information.

Orders must be paid using the payment methods available at checkout.

We reserve the right to correct pricing errors and, where necessary, cancel an order affected by an incorrect price.

8. Shipping and Delivery

We will arrange delivery using available shipping and logistics services.

Estimated delivery times are provided for guidance and may vary depending on the destination, courier service, weather, operational delays, public holidays, or other circumstances beyond our control.

For more information, please refer to our Shipping Policy.

9. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Please review that policy before placing an order.

Products must meet the applicable return conditions in order to qualify for a return, refund, or replacement.

10. Cancellation

Order cancellation requests are subject to the status of the order.

If an order has already been processed or dispatched, cancellation may not be possible and the applicable return procedure may apply.

For detailed information, please refer to our Cancellation Policy.

11. Intellectual Property

All content available on the VYGA website, including but not limited to:

• Brand name and logo
• Product photographs
• Product descriptions
• Graphics
• Text
• Website design
• Videos
• Illustrations

is owned by or licensed to VYGA and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

12. Prohibited Use

You agree not to use our website to:

• Violate any applicable law or regulation.
• Commit fraud or engage in fraudulent activity.
• Attempt to gain unauthorized access to our website or systems.
• Interfere with the operation or security of our website.
• Copy or reproduce our content without permission.
• Use our website for any unlawful or harmful purpose.

We reserve the right to restrict or terminate access to our Services where necessary.

13. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, social media platforms, and other technology providers.

We may also provide links to third-party websites.

VYGA is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

14. Disclaimer

We make reasonable efforts to keep our website and product information accurate and available.

However, we do not guarantee that:

• The website will always be available or uninterrupted.
• All information will always be completely accurate or error-free.
• The website will be free from technical issues or security vulnerabilities.

To the extent permitted by applicable law, our Services and website are provided without warranties beyond those that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, VYGA shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, Services, or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold VYGA harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our website or Services.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to these Terms or your use of the VYGA website shall be subject to the jurisdiction of the appropriate courts in Kerala, India, unless otherwise required by applicable law.

18. Contact Us

If you have questions regarding these Terms of Service, please contact us:

VYGA

📧 Email: support@houseofvyga.com
📞 Phone: +91 977 867 4216

📍 Address:
Panambi, Palakkad–Kozhikode Highway
Near EMS Hospital Road
Perinthalmanna, Kerala – 679322
India